Robinsons Equestrian is committed to respecting your rights and preferences throughout our relationship with you – as a user of this website. We endeavour to maintain the highest standards of business practice and corporate and social responsibility.
The following explains how we collect, store and use your personal data and data about you when you visit our website and when you transact with us. It also describes the types of data we collect, how we use this data to ensure we provide relevant and timely services to you, and your rights to control our use of that data.
By providing any data about yourself to us, you are confirming that you have read, understood and agree to our policies and practices. If you are at all uncertain about any aspect of our policies and practices, please contact us and refrain from using our website..
Robinsons Equestrian respects your privacy and safeguards your data.
What personal data do we collect?
We log your Internet Protocol (IP) address in order to receive and send information from and to you over the internet ( see under 'Cookies'). You will be asked for personal data such as your name, address and email address when you register, join as a guest, make an enquiry or order products from us. We track user log-ins to give us insight to site behaviour and usage.
A cookie is a small text file that is placed on your computer's hard drive when you visit web pages. A cookie helps analyse web traffic or lets you know when you visit a specific site. Cookies enable web applications to respond to you as an individual, allowing them to tailor their operations to meet your needs, likes and dislikes by gathering and remembering information about your preferences.
Traffic log cookies are used to identify which pages are being visited. This helps web page data analysis and allows us to improve our website by tailoring it to the needs of our customers. We only use this information for statistical analysis purposes and no personal data is contained in these cookies.
Overall, cookies help us to provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can set your web browser to notify you of cookie placement requests or decline cookies completely. You can delete the files that contain cookies - these are stored as part of your Internet browser.
When placing an order or registering on this web site, you will be asked to provide your email address. This is for your convenience, allowing us to send you registration and order confirmation emails and further update emails relating to your order and account updates.
We promise we will never pass your details to any third parties without your consent. If you do not wish to receive any future offers from us via email, please contact firstname.lastname@example.org
How do we use your personal data?
Where appropriate, we use your personal data:
- to provide goods and services to you or your organisation
- for basic profiling purposes
- to let you know about other goods and services in which you may be interested
- to inform you about changes and improvements to this website
If you register or enrol you will receive email communications alerting you to news and offers. You may choose not to receive these.
To whom might we disclose your personal data?
Robinson’s does not sell, trade or rent your personal information to others. Your details will be added to the Robinson’s equestrian database in order to process your request, and so that you can be kept up to date with relevant details of our products. Your personal data may be required to be passed to a third party if they need it in order to fulfil your order(s) for our goods and services, or to execute the communications we send to you. Except as set out above, we shall not disclose your personal information unless obliged to, or allowed to do so by law, or where we need to in order to run our business (e.g. where other people process data for us). In such circumstances, we ask those people to give us confidentiality or non-disclosure undertakings.
Unfortunately, no data transmission over the Internet is guaranteed 100% secure, but we do take appropriate steps to protect the security of your personal data.
Inaccuracies and corrections
We endeavour to keep your personal data accurate and up to date. If you become aware of errors or inaccuracies please contact us at email@example.com
Changes to this policy